At TRANSPORTI BETORI d.o.o. we are aware of the importance of the right to privacy. Therefore, we treat the data of individuals with care and responsibility, and in the processing we comply with the provisions of the European Regulation on the protection of personal data and the Personal Data Protection Act. If you have any questions regarding the processing of your data, please contact us at:
The data controller is TRANSPORTI BETORI d.o.o., Martjanci 99 SI-9221 Martjanci, hereinafter referred to as BETORI. BETORI guarantees that it protects the personal data of customers, users of the betori.si website and all other data collected during the process of visiting the website or online enquiry from disclosure and transmission to unauthorised third parties. All personal data of users is confidential.
Legal basis for the processing of personal data
We process your personal data in accordance with the General Data Protection Regulation (GDPR), the Personal Data Protection Act and other regulations governing the protection of personal data. BETORI, as the controller of your personal data, processes certain personal data only on the basis of your prior consent, while the processing of certain personal data is necessary for the demonstrated legitimate interest of the controller. You can read more below:
We may process some of your personal data on the basis of a legitimate business interest where our interests override your fundamental rights and freedoms. We therefore process your data on the basis of legitimate interest for the purposes of developing and improving our services, technical maintenance of our websites, protecting and ensuring the security of our information system, confidential information, the security of our employees and company property. We also have a legitimate interest in processing your data for the purposes of preventing fraud and potential crime, resolving any disputes and complaints and defending legal claims.
We process data based on legitimate interest within the framework of your legitimate expectations that you have in relation to the processing of your personal data.
If we do not have another appropriate legal basis for processing your data, we must obtain your consent before processing your data for each specific purpose. Thus, on the basis of your consent, we process your personal data for the purpose of preparing a response to your enquiries.
Collection, use and retention of personal data
In accordance with the principle of proportionality, we collect only the data about you that we need to achieve the purpose for which we are processing. Please read below to find out in which cases we process your personal data, which data and for what purposes.
When making an enquiry via the contact form on the website
If you send us an enquiry, we process your data (name and surname, email address, mobile number) solely for the purpose of communicating with you about the enquiry.
Data retention period
We keep your personal data for as long as is necessary to fulfil the purpose for which the data is processed. After this time has elapsed, we delete, destroy, block or anonymise your data.
In certain cases, the retention period is set by law, so the data will be kept for as long as is necessary to comply with legal obligations.
We retain data processed on the basis of your consent until your consent is withdrawn or until you request deletion of the data.
Transfer of data to third countries
Your data is processed only within the European Union and the European Economic Area and is not transferred to third countries.
Rights in relation to the processing of personal data
In relation to the processing of personal data, you have the right of access to the data, the right to rectification and completion of incomplete personal data, erasure, restriction of processing, the right to data portability and the right to object. You may submit a request to exercise these rights by sending an email to
Where we process personal data on the basis of your consent, you also have the right to withdraw your consent to the processing of your personal data, temporarily or permanently, at any time, without affecting the lawfulness of the processing of the data carried out on the basis of the consent until the withdrawal.
Right of access to data
Under the right of access, you have the right to obtain confirmation from us as to whether we are processing your personal data, to request access to the data we are processing about you and to obtain information about the purposes for which the data are processed, the types of personal data, who the potential users are, how long we are keeping the data, if we have obtained the data from another person, the source of the data, and information about automated decision-making.
Right to rectification
If the data we process about you is inaccurate or incomplete, you have the right to request that the data be corrected or completed.
Right to erasure
In certain cases, you have the right to have your data erased. You can do this in the following cases:
- Where the data is no longer necessary for the purposes for which it was collected.
- Where you withdraw your consent to data processing and there is no other legal basis for processing the data.
- Where you have exercised your right to object to the processing of personal data that we process on the basis of legitimate interest.
- In the event of unlawful processing of personal data.
Right to restriction of processing
In relation to the processing of your personal data, you also have the right to request a restriction of the processing of your personal data, under which we will temporarily cease processing your personal data if:
- You contest the accuracy of the data.
- The processing is unlawful and you request a restriction on the use of the data instead of erasure.
- We no longer need the data for the purposes of the processing, but you need the data to assert, exercise or defend legal claims.
- You have lodged an objection to the processing of the data.
Right to lodge a complaint
If you believe that the processing of your personal data violates the provisions of the Personal Data Protection Act, you also have the right to lodge a complaint with the Information Commissioner at Dunajska 22, 1000 Ljubljana, e-mail:
Automated decision-making and profiling
Your personal data is not subject to automated decision-making, nor is it subject to profiling.
Other users of personal data
In certain cases, and only if an appropriate legal basis is demonstrated, your data may be disclosed to third parties.
Thus, in the cases provided for by law, we may disclose your personal data to public authorities if this is necessary for compliance with our legal obligations or the performance of their official duties, such as the police, the courts, tax authorities and others.
In order to achieve the above data processing purposes, your data may also be disclosed to our contract processors who process your personal data on our behalf and under our instructions. These are e.g. software and server maintainers and cloud service providers where your data is stored, etc.). The contractual processors will not use your personal data for their own purposes or disclose it to third parties without our consent. We assure you that we only work with trusted partners in the processing of your personal data who will only process your data with the highest level of security.
Sources of obtaining personal data
The data we process about you is provided by you.
Technical and organisational measures to protect your personal data
BETORI provides appropriate technical, organisational and logical-technical procedures and measures to protect your personal data. BETORI implements the following measures to ensure an adequate level of protection of your personal data:
- Protects the application software used to process personal data,
- Prevents unauthorised access to personal data during transmission, including transmission over telecommunications networks,
- Provides an effective means of blocking, destroying, erasing or anonymising personal data,
- Allows for the subsequent identification of when individual data have been entered into, used or otherwise processed in a personal data file and by whom.
In accordance with the General Data Protection Regulation, BETORI also uses methods of pseudonymisation and encryption of personal data collections, ensures the ongoing confidentiality, integrity, availability and resilience of data processing systems, and provides access to and availability of personal data in the event of a physical or technical incident.